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FAQ

Q. Where is The Knitting Factory Concert House Located?
A. The Knitting Factory Concert House is located in Downtown Reno at 211 N. Virginia Street, right across from Harrah’s Casino. The main entrance is located at the rear of the building in the Fulton Alley.

Q. Where can I buy tickets?
A. Tickets are available at the Knitting Factory Concert House, online at TicketWeb.com, or by phone at 866-468-3399. For online tickets and info, go to http://re.knit.net/ and click on the event you are interested in.Tickets are also available at Recycled Records (3344 KIETZKE LANE) and the Cal-Neva main cashier cage 24 hours a day (entrance on the corner of 2nd Street & Virginia Street).

Q. What time does your box office open?
A. Our Box Office opens @ 6:00pm on days we have events. Tickets are also available at the Cal-Neva main cashier cage 24 hours a day (entrance on the corner of 2nd Street & Virginia Street).

Q. Do you serve food?
A. We have a full menu available from the time that our doors open until 10:00pm.

Q. Can I rent the Knitting Factory Concert House?
A. Rentals are available to outside promoters or for private functions. We have full service catering available at some of Reno’s most competitive pricing. Please contact Cisco Flores, cisco@knittingfactory.com or 775.323.knit (5648), for more information.

Q. Are concerts all ages?
A. Most shows are all ages unless otherwise noted.

Q. Is smoking allowed?
A. There is no smoking allowed in the venue. There is a smoking area available during all shows.

Q. Can I bring my camera?
A. Generally we do not allow cameras nor audio or video equipment of any kind into the club.

Q. Can I leave in the middle of the show and then come back in?
A. No. We strictly enforce a no re-entry policy except at private parties.

Q. Can I reserve a seat?
A. All seating is on a first come, first served basis. The amount of seating on any given show depends on the artist and the expected attendance.

Q.What are the “Box Seats”?
A. The Box Seats are located 20 feet from the stage on the main level. There are only 31 available for each event so they go fast. All ages are welcome in the Box Seats.

Q. Do you have handicap accessibility?
A. Absolutely. We are happy to make special arrangements for you when you contact us in advance and then arrive at the venue 15 minutes prior to doors. We will offer you one of the premium seats in the house. Click here to contact us in advance.

Q. What do I need to pick up my tickets at the box office?
A. If you purchased your tickets at TicketWeb.com, you must bring the credit card they were purchased with. If you are on a guest list, you must have valid ID.

Q. If I line up at the front door early, will I be the first one into the show?
A. Not necessarily. We admit special needs patrons who contacted us in advance. We then open the main doors to the club.

Q. I’m a local musician or in a local band.

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How do I get on your stage?
A. Please join our Myspace, Facebook, and Twitter pages. Once you are connected with us, send us a message so we can take a look at what you sound like. We book several local shows each month. This also gets us a chance to find the best local talent if we need an act to open for national tours.